Terms of Service

Appabl is operated by Bulam Labs LLC (“Appabl”, “we”, “us”). These terms govern access to and use of the Appabl platform, this website, and any application published through the service.

By creating an account or using Appabl, you agree to these terms. Where you do so on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to that organization.

The Privacy Policy describes how personal information is handled and forms part of this agreement.

Account holders must be 18 or over, and the information provided to us must be accurate.

The service is organized around organizations. An organization's administrators determine its membership, what each member may access, and which applications exist. An administrator may therefore view, modify and delete work created by members, and may revoke a member's access at any time. A person joining an organization does so on that organization's terms.

You are responsible for activity carried out under your account. Authentication uses passkeys and one-time email codes rather than passwords, so securing an account consists principally of securing the devices and mailbox associated with it. Suspected compromise should be reported to security@appabl.ai.

Appabl is offered only in the United States. Accounts, paid plans and Enterprise agreements are available only to users and organizations located in the United States, and we may decline, suspend or close an account or a purchase where we are unable to verify that.

This website is reachable from other countries. Its availability there is not an offer to provide the service in those countries, and we make no representation that Appabl is appropriate or available for use outside the United States. Anyone who accesses it from elsewhere does so on their own initiative and is responsible for compliance with the law that applies to them.

You may not use Appabl if you are a person with whom, or are located in a territory in respect of which, United States law prohibits us from dealing.

The pricing page sets out the plans, allowances and prices in effect and forms part of this agreement. The following terms apply to all plans.

• The Free plan requires no payment card and does not expire. Its allowances are limited, and it may be withdrawn or amended on notice.
• Paid plans are charged per builder, per month. A builder is a person who owns an application or holds editor or data editor rights on one, whether directly or through a team. Viewer access does not consume a builder seat, including where an application permits viewers to submit data. Usage expansions may be purchased in addition to seats; an expansion increases allowances without adding a builder.
• Purchases are made through Stripe, which acts as merchant and seller of record. Stripe sells the subscription to you, appears as the seller on the receipt and on your statement, and the purchase is subject to Stripe's terms as seller. These terms govern your use of the service itself.
• Prices, the billing period and the currency are those shown at checkout. Where sales tax applies, it is calculated, collected and remitted by Stripe as merchant of record, and is shown at checkout before you pay.
• A subscription renews automatically for successive billing periods until it is canceled.
• Exceeding an allowance does not result in additional charges. Requests beyond a daily allowance are refused until that allowance resets, and storage and collection limits prevent further writes. No content is deleted as a consequence of exceeding an allowance.
• Plans may be changed in either direction. An upgrade takes effect immediately. On a downgrade, applications and their data are retained, and an allowance that is exceeded prevents further additions rather than causing content to be removed. Version history and backups in excess of the retention of the new plan are removed at the time of the downgrade, and features available only on the previous plan cease to be available.
• You may cancel at any time. A paid plan remains in effect until the end of the billing period already paid for. We do not refund any part of a billing period, except where a refund is required by law.
• Refunds and payment disputes. A refund may be requested from us at support@appabl.ai or from Stripe. Any refund is issued by Stripe as merchant of record, and chargebacks and payment disputes are handled by Stripe.
• Where a subscription ends, including for non-payment, the organization returns to the Free plan, and the allowances and features of that plan apply from that point.

We may change prices on not less than 30 days' notice before the change applies to a renewal. Where you do not wish to continue at the new price, you may cancel before it takes effect.

Enterprise plans are provided under a separate written agreement. Where that agreement conflicts with this section, that agreement prevails.

You retain ownership of your content, which includes your application source, your files, your collection documents, and data submitted to your applications by their users. Nothing in these terms transfers ownership of any of it to us. We do not sell it, use it for advertising, or use it to train any AI model.

In order to operate the service you grant us a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display and back up your content, for the sole purpose of providing Appabl to you. That license permits us to serve your application to its visitors and to retain the backups you have configured. It terminates when you delete the content or close your account, subject to the removal of backups on the schedule set out in the Privacy Policy.

You may export your content at any time, without our permission or assistance.

Appabl is operated through an AI assistant that you select and connect. That assistant generates the application code; we host and serve what it produces.

We make no warranty that generated code is correct, secure, or fit for any purpose. You are responsible for reviewing what an assistant produces before publishing it, and for the operation of the published application, to the same extent as for code you had written yourself. An application is published only where you elect to publish it.

Your relationship with the provider of your AI assistant is governed by that provider's terms. See AI assistants in the Privacy Policy.

Applications published through Appabl are served at publicly accessible URLs. You may not use the service to create, store, publish or transmit anything that:

• is unlawful, or infringes the intellectual property, privacy or other rights of any person;
• constitutes malware or phishing, or is designed to deceive a person into disclosing credentials, funds or personal information;
• sexually exploits or endangers children, harasses or threatens any person, or incites violence;
• transmits unsolicited bulk email, or uses an application's email capability to send spam;
• attacks, overloads, probes or otherwise interferes with Appabl, its other customers, or any third-party service, including the mining of cryptocurrency, the operation of open proxies, and the use of Appabl as a general file or media host rather than as an application platform;
• circumvents the allowances of your plan, our access controls, or the boundaries of another organization;
• misrepresents your identity, or states or implies that Appabl endorses or is affiliated with your application.

Regulated data. You may not put data through Appabl that carries obligations we have not agreed to assume, including protected health information subject to HIPAA, cardholder data subject to PCI DSS, government-classified material, and any other category requiring a specific certification or executed agreement. The service is not currently configured for any of these. Customers with such a requirement should contact legal@appabl.ai in advance.

Where your application collects information from its own users, you determine what is collected and the purposes for which it is used, and you are responsible for it. We hold that information on your behalf and act on your instructions, as stated under Responsibility for information in the Privacy Policy.

The following are accordingly your responsibility rather than ours: informing your users of what you collect and the purposes for which it is used, having the right to collect it, answering their requests for access to or deletion of their information, and complying with the requirements applicable to your business. We will act on your instructions and assist you in answering a request; we do not answer for your application.

Customers who need a written agreement covering how we handle information on their behalf should contact legal@appabl.ai.

Appabl interoperates with services we do not control, including the AI assistant you select, the identity provider through which your organization authenticates, the third-party APIs you link as connectors, and Stripe, which acts as merchant of record for purchases. Your use of each is governed by that provider's terms, and we are not responsible for their acts or omissions, their charges, or their continued availability.

We do not commit to any level of availability. This agreement contains no service level agreement, and no statement on this website should be construed as one. The service may be unavailable, whether for maintenance, as a result of a fault, or for reasons outside our control, and no credit is due in respect of any such period.

We may add, modify or withdraw features. Where we withdraw a feature on which you materially rely, we will give reasonable notice so that you may export what you require.

Customers requiring a contractual availability commitment should contact support@appabl.ai.

We may suspend or terminate an account, or a particular application, in the event of a breach of these terms, non-payment, or where required by law. Where circumstances permit, we will first give notice and an opportunity to remedy the breach. Where conduct is causing harm to any person, to other Customers or to the service, we may act immediately and provide our reasons afterwards.

You may close your account at any time.

Content should be exported before an account is closed. The export and backup tools remain available until closure takes effect.

Following closure, content is deleted on the schedule set out in the Privacy Policy. Deleting an application removes its versions, files, collections and documents; a snapshot is taken automatically immediately before deletion and the files it holds remain restorable for 30 days. Backups are rotated out on the same schedule whether or not the account remains open.

The service is provided on an “as is” basis. To the fullest extent permitted by law, we disclaim all warranties not expressly set out in this agreement, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that it will meet your requirements.

Certain jurisdictions do not permit some of these exclusions, in which case they do not apply to you.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, goodwill or data, whether or not the possibility of such damages was known.

Our aggregate liability arising out of or relating to this agreement is limited to the total amount paid by you to us in the twelve months preceding the event giving rise to the claim.

Nothing in these terms limits liability that cannot be limited by law, including liability for fraud, for death or personal injury caused by negligence, and for any consumer rights that cannot be waived.

Where you use Appabl for business purposes, you will defend and indemnify us against claims, damages and reasonable legal costs arising from your content, the applications you publish, your use of the service in breach of these terms, or your handling of your own users' data. This section does not apply where the service is used as a consumer, for personal purposes.

We may amend these terms. The date shown at the top is updated when we do, and we will give notice by email or within the product before a material amendment takes effect. Continued use of the service after that date constitutes acceptance of the amended terms; where you do not accept them, you may cancel before they take effect.

This agreement is governed by the laws of the State of New York, without regard to its conflict-of-laws rules, and the state and federal courts located in the State of New York have exclusive jurisdiction. Where you are a consumer, you retain the right to bring proceedings in the courts of your place of residence and the protections of the consumer law applicable there.

Before commencing proceedings, a party must give notice to legal@appabl.ai setting out the matter in dispute and the resolution sought, and allow 30 days for it to be addressed.

These terms, together with the Privacy Policy and the pricing page, constitute the entire agreement between the parties in respect of Appabl. Where a provision is held unenforceable, the remainder continues in effect. A failure to enforce a provision is not a waiver of it. You may not assign this agreement without our consent; we may assign it to an affiliate or in connection with a transfer of the business.

Neither party is liable for a failure to perform caused by circumstances outside its reasonable control. Formal notices to us should be sent to legal@appabl.ai; notices to you are sent to the email address registered on your account.

Bulam Labs LLC operates the Appabl service. Correspondence may be addressed as follows.

• Legal notices and contracts — legal@appabl.ai
• Billing and account questions — support@appabl.ai
• Reports concerning a published application — abuse@appabl.ai
• Vulnerability reports — security@appabl.ai